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Delivery & Order Tracking
- Delivery Information
- We will send your order to you in 3-5 business days from point of order for items in stock, all orders over £100 are sent Free of Charge.
- Items to the Islands will carry a £12.50 surcharge if sent by courier. We do not deliver to post office boxes.
- Please call 0141 955 1812 if you would like a quote for the Islands, sometimes we can use the Royal Mail for smaller packages therefore avoiding the surcharge.
- If your item is not in stock, we will back order for you. You will always have the option to cancel your order if you would rather not wait.
- All our instruments are dispatched using the Initial City Link courier service apart from smaller items which will be sent by Royal Mail recordered delivery.
- At all opportunities we try reduce the amount of packaging we use by recycling where possible. A copy of our Environmental Policy can be requested from firstname.lastname@example.org.
- Once your order has been processed we shall send you a confirmation email which will include a tracking number for your order.
- To track the progress of your order we recommend you visit the City Link website click here and or UPS via http://www.ups.com/content/gb/en/index.jsx
- Our stock is expansive as we keep all the main lines in stock at all times, but It is impossible to keep all items in stock so we try to be clear and direct about delivery times by communiting true estimated times of delivery.